Doubts? Questions? Here are the answers!We have collected on this page all the main answers to the most frequently asked questions that our precious customers asked us. Click on each question to know the answer!
Why book from this official website?
Why is it better to book from this official site rather than from another online portal, such as Booking or Expedia? Because on this official site:
- you will have always the best rates
- Booking is always easy and completely secure.
- You will enjoy direct contact with our staff and you will not have any additional costs.
- You will also receive the following exclusive benefits:
- Best Price Guaranteed
- Special Offers
- Best cancellation policy
- Prosecco and fresh fruit in your room
- Late check out on request
What time is the checking in and checking out?
Check-in is from 15.00 and before 22.00; check-out by 11.00. If you want, on the day of departure, you can leave your luggage at the reception and pick it up later. However, if you book online you are entitled to late check out.
What credit cards do you accept?
We accept all major credit cards.
How much is the tourist tax?
Two euros per person per day for a maximum of 7 nights. From zero to 16 you don't pay.
Do you have Wi Fi connection?
Yes, we have free wireless internet throughout the hotel.
Does the property have parking?
In front of the structure you can park your car in the special public spaces bordered by blue stripes.
Alternatively, Dream House can offer parking spaces upon reservation and subject to availability, at a cost of € 15 per day.
How much does it cost to enter the Jacuzzi pool on the terrace?
Available upon reservation - Private use of the Terrace & Jacuzzi - Rate = € 35 per person including a bottle of Prosecco Millesimato.
-Daily time slots available: 14: 00/17: 45 & 18: 00 / 21:45 - For info and reservations contact the Reception: Tel: 081.185.68.941 Mail: email@example.com
Please note: the swimming pool is open from 1st February to the end of October.
Do you accept pets?
we love all kinds of animals, but only pets, such as dogs and cats, are allowed in our facility.
Our rooms are spacious but also very delicate, so only small pets are allowed and no more than one per room.
The supplement for this service is a one-time fee of € 10 for the particular extra cleaning and sanitization of the room.
Do you have a baby cot?
Yes, if you want to reserve one, the cost is € 15 (one time).
WHAT OUR GUESTS THINK ABOUT US:
Great location couple of minutes to shops and restaurants and pompeii ruins.great base for other trips. Hotel was lovely, very clean and staff were amazing, Would recommend this hotel!
"Excellent place to stay"
We were received in the most kind way by the host. They offered us something to drink, some cake and we hadn't even checked in yet. I could park my car behind the building in a private parking spot. There's a cool rooftop terras and jacuzzi with a 360 view on amongst others the Vesuvio. Rooms and building are very tidy and nicely decorated. In the morning a very delicious and extensive breakfast awaits. The Pompeii ruins are on 5 minutes walking distance as well as enough restaurants. We will definitely return here if we are going to visit the region again.
We were booked here for 2 nights and really enjoyed it, the rooms were clean and spacious. The staff were also friendly and helpful so I would definitely recommend staying here!